While executives may buy into IT asset management, it is often viewed as a cost cutting or cost savings technique, as a series of transactional functions or as an administrative duty. Even if ITAM resides with the procurement office, the likelihood is that it is treated as an administration.
This perception leads to an inaccurate perception that ITAM is not business critical and, therefore, can be reduced/downsized or even put aside during economically challenging times. As part of the ITAM strategy, corporate executives and boards need to be educated on why and how ITAM is a business-critical function.
The IT asset management business case must be compelling, but avoid these two mistakes:
Focusing solely on money savings. Although outlining savings is absolutely expected, focusing on that one goal may reduce your chances for approval and funding. Ask yourself how this project relates to corporate and CIO-specific goals. How can you present the value of the project in relation to those goals? Unless you can answer this question and include it in your business case, it is unlikely that you will be funded.
Stating benefits solely from an IT operational perspective. A business case that does not lay out benefits to customers (internal and external) is unlikely to win funding. Certainly, operational improvements will occur when the project is completed. But will the CIO be able to figure out the global value of risk reduction of loss or theft if you only explain the expected improvements in the lifecycle process?